Target Optical - 3100 W. Route 60, Mundelein

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Reviews about Target Optical

• Dee Bee
  ★ ★ ☆ ☆ ☆
  My experience today was much different than my experience last year...definitely a decline in customer service. I had a 10am appointment and one of the staff members called me the evening before to ask me to come in a little earlier to complete some paperwork. No problem. I showed up at 9:45am and the gate to the office was halfway open. The same staff member I'd spoken to the evening before was like, "We're not open yet". Ok...so why ask me to come in earlier? Where was the "Good morning" or "Welcome"? Anyway, I scheduled an appointment with Dr. Malik; however, I was seen by someone else. I don't even know her name as she did not introduce herself. That was a turn off. If I schedule an appointment with a specific person, I expect to see that person. I wanted to leave, but I had already left work for this appointment. Next, I didn't find the doctor to be very pleasant...she kind of had a smart mouth. Anyway, I paid for my exam and contacts and left. Again, no "Have a nice day"...the staff member just went on gossiping with her coworker. My experience last year was the complete opposite. The staff was very pleasant and welcoming and I enjoyed Dr. Malik. I can spend my $400 elsewhere. I'll just assume the staff hadn't had their coffee yet hence the unfriendliness...

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Nearest organizations

• Luxottica Retail

  Establishment, Health

  3100 Illinois 60, Mundelein, IL 60060

  +1 847-566-5268
• In Focus EyeCare

  Establishment, Health

  3100 W. Route 60, Mundelein, IL 60060

  +1 847-970-6823

  local.targetoptical.com

  Closed now: Until 10:00am
• Chaffee Tran, PharmD

  Establishment, Health, Pharmacy

  3100 Illinois 60, Mundelein, IL 60060

  +1 847-367-2660
• Allison K. Henke, MSN

  Establishment, Health, Doctor

  3100 Illinois 60, Mundelein, IL 60060

  +1 847-367-2650
• Jamie Peterson, RPH

  Establishment, Health, Pharmacy

  3100 Illinois 60, Mundelein, IL 60060

  +1 847-367-2660
• Adam D. Matz, PharmD

  Establishment, Health, Pharmacy

  3100 Illinois 60, Mundelein, IL 60060

  +1 847-837-3420